A seasoned Program Manager, Agile Expert, and Six Sigma Champion dedicated to transforming processes for lasting excellence.
My mission is to drive excellence in program management, Agile methodologies, and Six Sigma principles, with a strong emphasis on process improvement. With a relentless commitment to delivering value and fostering continuous improvement, I aim to orchestrate large-scale, multi-faceted initiatives, optimize processes, and transform data into actionable insights. Through my expertise, I aspire to make a lasting difference in organizations and the community, upholding the highest standards of quality and efficiency.
My Mission
-
Process optimization is at the heart of my expertise. I possess a robust background in process improvement, where I meticulously analyze workflows, identify bottlenecks, and engineer solutions that enhance efficiency and productivity. By streamlining project management processes, I empower teams to work cohesively and deliver projects with precision.
My commitment to continuous improvement fosters a culture of excellence within organizations, resulting in streamlined operations, reduced waste, and enhanced project outcomes.
-
I specialize in the art of Program Management, where I orchestrate large-scale, multi-faceted initiatives with budgets ranging from millions to over a hundred million dollars. My expertise extends across the entire project lifecycle, including program initiation, meticulous planning, precise execution, vigilant monitoring, and the triumphant closure of projects.
With a keen eye for detail and a relentless commitment to achieving objectives, I ensure that every facet of a program aligns seamlessly to drive success. My ability to navigate complex programs with precision and adapt to evolving challenges positions me as a trusted leader in the realm of Program Management.
-
My versatility shines in the realm of project methodologies. I am well-versed in both Agile and Waterfall approaches, allowing me to flexibly adapt to diverse project requirements and dynamic team environments. My track record demonstrates successful implementations of Agile practices and ceremonies within various organizational contexts.
Whether it's sprint planning, retrospectives, or iterative development, I bring the agility and structure needed to optimize project outcomes. My proficiency in Agile methodologies enables teams to embrace change, foster collaboration, and consistently deliver value.
-
I specialize in the realm of Six Sigma, where my expertise revolves around efficiency, data-driven decision-making, and continuous improvement. In the arena of process enhancement, I meticulously identify and optimize inefficiencies, streamlining workflows to enhance overall productivity. By transforming raw data into actionable insights, I enable organizations to make informed, strategic choices, promoting efficient and effective decision-making.
Furthermore, my commitment to fostering a culture of continuous improvement empowers organizations to consistently grow and thrive. Quality assurance is paramount in my approach, ensuring that organizations maintain the highest standards, resulting in heightened customer satisfaction and exceptional overall performance.
-
My prowess in Vendor Management ensures that external partners align with project goals, meet deliverables, and adhere to stringent quality standards and timelines. I am adept at forging collaborative partnerships with vendors, enabling organizations to harness external expertise effectively.
From negotiations to performance monitoring, I navigate vendor relationships with finesse, ensuring that projects remain on track and on budget.
-
I possess a keen analytical eye, allowing me to transform data into actionable insights. My knack for data analysis and reporting equips stakeholders and senior leadership with the information they need for informed decision-making.
I leverage data to track progress, identify trends, and proactively address challenges. With my reporting prowess, organizations gain a competitive edge by making data-driven choices that lead to success.
-
I specialize in restaurant consultation, leveraging my expertise in project management and process improvement along with my culinary background to help restaurants thrive. My focus areas include:
Strategic Planning: Crafting plans aligned with the restaurant's vision and goals.
Operational Efficiency: Streamlining kitchen and front-of-house operations for cost-effectiveness.
Menu Development: Curating menus that resonate with customers while maximizing profitability.
Staff Training: Empowering teams with skills and knowledge to enhance service quality.
Customer Experience: Elevating diners' experiences through ambiance, service, and engagement.
Financial Management: Assisting with budgeting, cost control, and financial stability.
Quality Assurance: Ensuring consistency and quality in every dish.
Marketing and Promotion: Developing marketing strategies to increase visibility and attract diners.
-
My commitment to making a positive impact extends beyond the corporate realm. I have a proven track record of leadership in nonprofit organizations, where I've successfully driven growth, secured sponsorships, and organized large-scale events.
As a leader in the nonprofit sector, I am dedicated to creating meaningful change, fostering community engagement, and making a lasting difference in the lives of those we serve.
Specialties
Six Sigma Yellow Belt (SSGB): Awarded by Six Sigma Online in October 2023.
Project Management Professional (PMP): Awarded by the Project Management Institute in March 2021.
Certified Scrum Master (CSM): Certified by Scrum Alliance in August 2016.
Certified Product Owner (CSPO): Certified by Scrum Alliance in August 2016.
Certifications
-
Duration: June 2021 – Current
Responsibilities: Managed requirements gathering and user story creation for a Fortune 500 telecom company's internal troubleshooting system. Implemented and managed Agile practices and ceremonies for multiple telecommunications teams. Developed and upheld processes for reporting program aspects to the EVP level.
-
Duration: March 2021 – June 2021
Responsibilities: Managed Scrum ceremonies and the Plan of Record for client's Architecture teams. Tracked and reported team velocity to C-level executives.
-
Duration: Oct. 2019 – Mar 2021
Responsibilities: Oversaw the Node Splits program for the West Division, with a yearly budget of $150+ million. Managed over 3,000 node splits from inception to customer relief.
-
Duration: April 2019 – Oct. 2019
Responsibilities: Performed Product Owner duties for a document management workflow system for a $20+ billion/year client. Facilitated stakeholder meetings and managed offshore development teams.
-
Duration: Sept. 2017 – April 2019
Responsibilities: Successfully managed multiple national-level, $35+ million programs, including infrastructure rebuilds, all-digital conversions, and bandwidth reclamation projects.
-
Duration: Oct. 2016 – Sept. 2017
Responsibilities: Performed Business Analyst duties for multiple telecommunications projects. Created User Stories and documentation for multiple organizations.
-
Duration: Oct. 2015 – Oct. 2016
Responsibilities: Served as a Scrum Master and Business Analyst for enterprise-level projects developed using Agile methodology.
-
Duration: June 2014 – Oct. 2015
Responsibilities: Led the Agile development of the i3Screen product, managing a large-scale data migration project.
-
Duration: June 2013 – June 2014
Responsibilities: Responsible for creating and delivering project requirements and technical specifications for multiple software programs.
-
Duration: June 2006 – June 2013
Responsibilities: Managed projects, developed and maintained SharePoint sites, proposed enhancements, and championed process development and training.
Expierence
“I have worked with Rob in multiple roles, the first being a colleague, his direct supervisor, and again as consultants. I have a long working relationship with Rob and can certainly attest to his skills, work ethic, and problem solving. He’s managed off-shore and near shore vendors where he continually invested his time in training and upskilling the team to take on more advanced work. He’s also been a detail oriented scrum master and project manager in multiple industries and various roles in telecom beyond IT. I appreciated seeing Rob fit into any role quickly, and then elevate it to become more efficient and effective. His communication is clear and carries enough detail to where he can speak to developers or senior level leadership. He’s well rounded, and he can tackle anything you throw at him... I have known Rob for well over 10 years and know him as a friend and a valued colleague.”
“I had the pleasure of hiring Rob back in 2019 (he came in as a reference from another employee). Rob’s attitude and eagerness brought a ton of value to my organization. Rob was quick to learn, easy to get along with and always brought a solution when he found challenges to our process. I really enjoyed working for Rob and would be happy to bring him back to any projects we have in the future. Heck of a PM and great at building relationships!”